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About Us

We offer customized solutions in three main areas including process consulting, digital transformation, and outsourcing. All three services are designed to assist your business to improve competence and performance, whilst reducing costs.

Businesses operating in fiercely competitive markets require a competitive advantage, and we can provide you with this through our vast knowledge and quickly accessible resources.

Leverage local knowledge with United States Managing Partners

Our local United States Managing Partners will work with you to understand your activities and offer solutions that simplify processes and enhance efficiencies, helping you to transform your operations. Valenta BPO’s United States Managing Partners is passionate about delivering recommendations based on real-world experience and an in-depth understanding of your unique business landscape.

Access your team 24/7 as we are a global operator

Our strong presence across geographies, backed by our efficient team of over 300 qualified and experienced professionals, helps us provide outsourcing solutions to hundreds of businesses across United States, Australia, New Zealand, United Kingdom, Canada, Hong Kong, and Singapore. We have a diverse understanding of business practices across regions. Our well-established delivery centers in India and Malaysia enable us to deliver 24/7 outsourcing solutions, of which we already have hundreds of businesses globally, including Fortune 500 companies, leveraging this advantage to overcome their staffing and resource challenges.

Jayesh Kasim talks about how Valenta BPO engages with businesses around process consulting, digital transformation and successful outsourcing.

Jayesh Kasim
Co Founder

Chetan Video | Valenta BPO US

Our goal is to be at the heart of the financial services industry as businesses expand across the globe.

Chetan Kasim
Co Founder & Chief Executive Officer

Why Valenta?

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96.5% Customer Satisfaction

Our client’s report a 96.5% customer satisfaction rating. We are proud to be customer-centric, offering real world solutions for the businesses of today.

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Grow Your Business

Our number one priority, is to grow your business optimizing business units and work-flows. By combining the best-in-class methods across our services, we deliver ongoing results.

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Technology & Product Agnostic

We have partnered with the worlds best suppliers to bring you an unlimited number of solutions. Eliminate technology silos, and ensure your stack operates fluidly.

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Solution Oriented

We are business efficiencies specialists, and our team will identify opportunities within your business that will increase profit margins.

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Technology Optimisation

Our approach to addressing customer challenges goes beyond meeting requirements. Our knowledge across domains helps us arrive at solutions that are innovative, optimized, and cost effective, helping you achieve improved productivity

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Flexible Engagements

At Valenta BPO we believe in flexibility and working together, with a collaborative approach. We offer packages across all of our services that can be customised to suit your business and financial goals.

Our differentiators

A comprehensive suite of services

We can streamline business processes, provide bespoke technology solutions to incorporate the business processes, provide staff for operations and also go the extra mile by providing digital marketing to assist with growth.

Multiple service delivery centres

We have offices in the USA, Australia, and the UK, backed by well-staffed delivery centers in India (Bangalore, Vizag, Ahmedabad and Mohali) and Malaysia (Penang). This enables us to offer our services to clients 24×7.

Resources as an extension of your team

We train our resources in your practices and processes, making them a virtual extension of your team to enable efficiency and seamless delivery.

In-depth expertise

Our professionals are among the best in the industry, with proven experience in various domains and a deep understanding, of the rules and laws of the geographies they operate in.

Secure Data

We take data protection very seriously, considering that we work with leading names from across the globe. We have ISO 27001 and ISO 9001 certification.

Customised solutions

We have proven capabilities in designing solutions specific to client requirements. Our engagement models are flexible, and we can deploy resources full-time/part-time or on a transactional basis. Our teams also act as a virtual extension of the client’s team.

Local Managing Partners

We recognize the importance of understanding the local business landscape. At Valenta BPO, we have a team of United States Managing Partners who offer unparalleled experience across almost every business vertical, allowing us to resolve your challenges, and just as importantly boost efficiencies and reduce costs.

Digital Marketing

We believe in growing with our clients and look beyond just service delivery. Our digital marketing service is aimed at increasing our clients’ business.

No Lock in Contracts

At Valenta BPO, our contracts are simple with no lock-in terms, allowing for further flexibility in case your circumstances change.

Transparent Pricing

We offer a fixed fee structure, that provides our clients’ with peace of mind knowing their monthly pricing won’t change.

Wide Range Of Services

Having the right process and technology in place is the key to successful outsourcing and that is what we specialize in.

Our Journey

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