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Digital Transformation and Its Influence on the Customer Journey

Without customers, businesses have no reason to exist. Therefore, delivering on customer expectations, speaking to their pain points and challenges, and standing out from the crowd of competitors is essential...

Improve Your Efficiencies with 10 Top Tips

More and more, we face a seemingly insurmountable list of things that must be done in our professional lives. That mountain of tasks often enforces the idea that we must...

How to Do a Telemedicine Visit the Right Way: A Checklist

Whether you’re just starting to research telemedicine solutions, or you’re in the process of implementing a telemedicine program, you’re probably wondering – what can I do to ensure my virtual...

Asendium Partners With Valenta BPO to Build an Affordable and Efficient Ecosystem for Financial Planners

Outsourcing has become an increasingly popular solution to the increasing cost of delivering advice and servicing clients.

India vs. the Philippines: BPO or Staff Leasing? (Part 4 of 4)

In this series, we’ve explored the history of India in the outsourcing industry, as well as the benefits offered by going this route.

India vs. the Philippines: BPO or Staff Leasing? (Part 3 of 4)

While outsourcing has become a critical consideration for businesses of all sizes and across all industries, different models exist.

India vs. the Philippines: BPO or Staff Leasing? (Part 2 of 4)

Outsourcing is a critical consideration for businesses and large and small. For most companies, it has become an integral part of growth and success.

India vs. the Philippines: BPO or Staff Leasing? (Part 1 of 4)

The good news is that you have options! Business process outsourcing, or BPO, can provide you with the flexibility and agility you need.
Social Media Management: A Guide for Business Owners

Social Media Management: A Guide for Business Owners

Social media is vital for businesses today. Your audience expects you to be active and engaged. However, using these networks effectively can be pretty challenging.
Why Outsourcing Matters for Lawyers: Building a Successful Legal Practice

Why Outsourcing Matters for Lawyers: Building a Successful Legal Practice

When you think of business process outsourcing, chances are good that things like accounting and payroll come to mind. There’s a good reason for that – these are among the...
Hyper Automation: What It Offers Enterprises and Small Businesses

Hyper Automation: What It Offers Enterprises and Small Businesses

Hyper Automation technology brings a lot to the table and the benefits offered apply not just to enterprise-level companies, but also to small and medium businesses (SMBs).

Modern Slavery Typologies

Modern Slavery is one of the fastest-growing international crimes in the world today, however, our ability as practitioners to identify human exploitation is extremely difficult.

How to Acquire Clients as a Financial Advisor

Very few advisory educational curriculums address the important subject of how to get clients as a Financial Advisor.

A Medical Practitioner’s Essential Guide to COVID-19

Now more than ever, accurate data capture and patient documentation are at all-time peak demand. No one can afford to have missing or misinformation in the age of the COVID-19...

How to Use Live Chat to Support Customers

Live chat is a feature that’s popping up on more and more websites around the Internet. It seems like every company is cashing in on the chatbot.

How to Communicate with Customers During Uncertain Times: Important Cautions of COVID-19 Advertising

Right now, everyone is looking for someone or something that they can look to for insight, answers, or hope. The world is in a very new and uncertain place, and...

Digital Agility in Uncertain Times: Embracing Agile Technology to Soften the Blow of Economic Uncertainty

Now, more than ever, companies are learning just how important it is to have a company that is agile, digital, and operating with the most streamlined processes to reduce waste...

A Digital Age Without Barriers: The Real Value of Outsourcing

In light of the coronavirus outbreak, many more companies are pushing their own boundaries in terms of remote work and outsourcing, going further than they ever thought they might previously...

Bookkeeper vs. Accountant: The Real Difference

Many people assume that bookkeeping and accounting are one and the same, but the fact of the matter is that the roles of each of these professionals are actually quite...

Using Zoho CRM: The Benefits You Can’t Miss

When it comes to having the best CRM platform, it’s always about achieving the highest value for your business. Consumers always want more for less, so your business needs to...
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