Manufacturing

Focus on your core manufacturing activities, while Valenta BPO manages your administrative services from payroll, data and warranty management to sales support and customer retention.

With a number of solutions available, we can customize our offering to suit your businesses objectives and growth targets. Not only free up time for core business functions, but streamline processes along the way with Valenta.

Valenta's Manufacturing Solutions

Finance & Accounting

Procure to Pay
Order to Cash
Record to Report

Human Resources

Payroll administration
Full cycle recruitment
Employment screening
Candidate sourcing
Pensions and employee benefits
Workforce management
Employee engagement

Customer Service

Contact centre solutions (email, phone and chat)
Sales support
Technical support
Collections
Retentions
Up-sell and cross-sell

Analytics

Research planning
Supply chain
Consumer analytics
Research
Product analysis
Customer analysis

Supply Chain Management

Sourcing & procurement
Demand & supply planning
Logistics management
Operations support
Inventory management

Engineering Support

Mining engineering
Mechanical engineering
Civil engineering
Structural engineering
Electrical engineering

Operations Support

Sourcing and procurement
Costings
Manufacturing analytics and performance management
Manufacturing documentation support
Production planning and control
Manufacturing quality management
MRO parts and tooling management
Employee health and safety support
Machine support
Assembly support
Fabrication and welding

Operations Support

Sourcing and procurement
Costings
Manufacturing analytics and performance management
Manufacturing documentation support
Production planning and control
Manufacturing quality management
MRO parts and tooling management
Employee health and safety support
Machine support
Assembly support
Fabrication and welding

Legal

Litigation support
Contributing to efficient administration
Support on various legal tasks as required
Review of documents and control
Typing of digital documents
Researching case laws
Conveyancing
Business research
Drafting of documents

Legal

Litigation support
Contributing to efficient administration
Support on various legal tasks as required
Review of documents and control
Typing of digital documents
Researching case laws
Conveyancing
Business research
Drafting of documents

Sales & Marketing

Pre-Sales

Targeted marketing
Campaign management
Customer management
Proposal management
Admin support

Sales

Data management
Order receipt and entry
Order admin and fulfilment
Customer invoicing and billing
Order analytics

Post Sales

Warranty management
Service management
Spare parts management
Maintenance repair
Operations

Who we work with

Consumer goods

Hi-Tech

Food & Beverage

Automotive

Marine

Aviation

Pharmaceutical

What do our client's say?

Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.
“
Natalie Gillies and Clare Harding
Arthur J Gallagher
Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.
“
John Pollock
Financial Gravity

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