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ValentaBPO > Outsourcing > Build Your Team

Build Your Team

Customize your outsourcing team to suit your growth objectives

Valenta has built an excellent track record in setting up and managing Business Process Outsourcing centres from the ground up. We have supported many enterprises across domains, planning captive operations, by setting up outsourcing centres. A centre of this kind is recommended for organizations, wishing to employ around 200+ employees. Working with a BPO is a more viable option for smaller businesses.

We have offices in the US, UK, and Australia, and large captive operations in various locations in India and Malaysia. We have a clear understanding of the business dynamic in these regions, the resource available, and other intricacies, which we will leverage to assist you in setting up your operations.

Identification of office space, recruitment of resources, training, or any other help that you may need, we can provide it with ease.

Valenta's Engagement models

Clients have their own unique business needs and one engagement model does not suit everyone. We offer flexible engagement options to address your businesses requirements.

Leasing of staff

We offer offshore staffing options whereby you can build a team by choosing dedicated staff from our group of highly trained and skilled employees. These staff members can work for you full-time, from our premises and exclusively on your projects. This team is legally employed by us, reducing the pressure on your HR. If required, we can also help you put your own dedicated team together for on-site management.

Virtual captive centres

In simple terms, a captive centre is a wholly-owned entity and an integral part of the parent company, set up in a new location. This gives the parent company sufficient control over the captive set up. Establishing such a centre however, is demanding in terms of time, investment, and effort, which results in most clients opting out of such centres.

A cost effective, low risk alternative is the setup of a dedicated virtual centre, where we will leverage our expertise and experience. With this business model, you can assess and evaluate the new region before making a decision on a permanent operation. You can also use these services with an option of acquiring the establishment and resources in the long term.

Joint ventures

Several companies do not consider the outsourcing option, more so, if they handle sensitive data or processes that demand operational control and quality assurance. Of course, there could be various other reasons for a business to prefer tighter ownership and monitoring. Besides, a captive centre or an owned subsidiary may not be an option considering the demands on time, effort and costs. In such cases, we offer clients the option of a joint venture to commence business activity. With this, you have easy access to the required manpower and expertise and resources we have built over time, and start your operations quickly and easily.

Build-Operate-Transfer

If you envisage a full-fledged offshore operation over time, we recommend a Build-Operate-Transfer (BOT) engagement model. For this type of model, we will build and operate your offshore operation for a specific period after which, the operation is handed over to you and your representative company.

Why Valenta’s Captive Offshoring Services?

No Cap on Team Size

The ability to set up captive centers of any size, with a focus on customized solutions to meet your businesses needs.

Staffing Expertise

We are experts in recruitment and have the knowledge and expertise to recruit the best talent for your team.

Presence Across Geographies

Experience and expertise in setting up delivery of full-fledged delivery centers in India and Malaysia with a deep understanding of the local laws, culture, customs and markets.

Resource Training

Leverage our vast resources to train manpower at your center if needed.

No Cap on Team Size

The ability to set up captive centers of any size, with a focus on customized solutions to meet your businesses needs.

Staffing Expertise

We are experts in recruitment and have the knowledge and expertise to recruit the best talent for your team.

Presence Across Geographies

Experience and expertise in setting up delivery of full-fledged delivery centers in India and Malaysia with a deep understanding of the local laws, culture, customs and markets.

Resource Training

Leverage our vast resources to train manpower at your center if needed.

Peace of Mind with Valenta BPO

Local Consultants

We have a team of Local Consultants in the US who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Up to 60% Cost Saving

On average, our Valenta BPO clients' report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Highly Qualified Resources

At Valenta BPO we take care of the entire recruitment and training process so that when you engage our services, you are guaranteed a qualified dedicated resource for your business, who is ready to start immediately. The only training necessary is specific to your businesses policies and processes.

24/7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

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