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ValentaBPO > Outsourcing > Health Care Administration

Health Care Administration

Optimize capabilities through customized, specialist support services

Operating within healthcare has become increasingly competitive, with organizations needing an edge to overcome industry challenges. Often the day-to-day administrative operations are extremely time-consuming which diminishes business returns.  We understand these challenges and offer a simple, effective solution that will free up time and save money, by outsourcing medical administration without compromising on client outcomes.

With a team of specialists ready to go, Valenta BPO offers a range of end-to-end service solutions including medical coding, billing and collection, record indexing and most importantly, revenue cycle management.

hipaa logo | Medical Administration | Valenta

Our certified medical coders (CPC) are updated with the changing trends in the medical industry, especially in ICD-10, CPT and HCPCS codes. They are also adept with the latest versions of medical coding software such as Encoder Pro and Flash Code, ensuring speed and accuracy across our accounts.

Our services are appropriate for a range of health care professionals including hospitals, individual physicians, dental practices, healthcare clinics, payer organizations, home health care organizations, long term care and acute care facilities, clearing houses, multi-speciality groups and medical billing companies.

Valenta's Health Care Administration Services

Revenue Cycle Management

At the core of our function, is Revenue Cycle Management (RCM), where our goal is to streamline your processes and ensure your business is paid the full amount due in the quickest possible time. Our RCM is an end-to-end solution that encompasses fast and efficient medical coding and clinical documentation. Our function also provides us with the ability to conduct reviews with comprehensive reporting, providing real insights into your businesses operations and the ability to optimize workflows and deliver strong KPIs.

Patient Data Entry

Including accurate entry of patient’s demographic information and insurance details. This is followed through with verification of medical case information.

Claims & Submissions

Development of the Explanation of Benefits (EOBs) and submission to medical insurers.

Medical Coding

Full medical coding with CPT and ICD-10 codes entered into the medical billing system. In the case where bills are pre-coded, a validation process is followed to ensure absolute accuracy across the process.

Charge Capture

Management and processing of various charges across numerous entities.

Payment Posting

Follow up of outstanding payments and review of the billing system with regular audits to minimise errors.

Claims Denial Management

Full denials and partial payment management including identification of denials, analysis, correction and re-submission.

Accounts Receivable

Continual follow up of full and partial outstanding accounts.

Reporting

Monthly and quarterly reports to identify opportunities to streamline processes and grow your business.

Finance & Accounting

Valenta’s medical administration finance and accounting services are driven by outcomes. Reduce costs, improve efficiencies and enhance compliance with a full suite offering including procure-to-pay, order to cash and reporting services. As a process efficiency specialist, we are able to identify any gaps in your processes, and map solutions that will drive growth.

Procure-to-pay

Automate and evolve your procedures across your accounts payable including document management, invoice processing, accounts payable disbursement, data management, audit services and more.

Order to Cash

Improve work flows and reduce Days Sales Outstanding (DSO) with Valenta’s order to cash service including data maintenance, order management, billing, analytics and reporting, and other tasks.

Reporting

At the forefront of our processes is reporting, that drives change and allows us to identify key insights that will provide you with a competitive advantage.

Why Valenta’s Health Care Administration?

An Extension of Your Team

Our specialist team are a true extension of your business, whereby we can customize solutions according to your current processes.

Security First

We are ISO 27001 certified and supported by cutting-edge technology and infrastructure to maintain patient privacy and confidentiality.

Software Expertise

Our team are highly experienced across all of the major software solutions for medical billing, ensuring we fit within your business, and we can start work immediately.

A Highly Skilled Team

Our team are proficient with ICD-10, CPT and HCPCS codes across different specialties, payer-specific medical coding requirements, as well as government, regulatory and insurance requirements.

Why Valenta’s Health Care Administration?

An Extension of Your Team

Our specialist team are a true extension of your business, whereby we can customize solutions according to your current processes.

Security First

We are ISO 27001 certified and supported by cutting-edge technology and infrastructure to maintain patient privacy and confidentiality.

Software Expertise

Our team are highly experienced across all of the major software solutions for medical billing, ensuring we fit within your business, and we can start work immediately.

A Highly Skilled Team

Our team are proficient with ICD-10, CPT and HCPCS codes across different specialties, payer-specific medical coding requirements, as well as government, regulatory and insurance requirements.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Consultants

We have a team of Local Consultants in the US who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Eliminate Hiring & Administration Costs

At Valenta BPO we offer outsourcing solutions that eliminate the need for you to invest in IT, HR, payroll, account management and admin tasks. On average, our Valenta BPO client's who outsource report a cost saving of up to 60%.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time, part time, or on a transactional basis without lock-in contracts.

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

Valenta’s Health Care Administration Solutions

Full-Time Dedicated Administrator

40 Hours Per Week

$1,500-$1,800/per month

Part-Time Dedicated Administrator

20 Hours Per Week

$750-$900/per month

Custom Medical Administration Solutions

Resources based on
project needs

Software Expertise

Book Free Health Care Administration Consultation

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