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ValentaBPO > Outsourcing > Medical & Dental RCM > Creative Collection Solutions

Creative Collection Solutions

Improve Cash Flow With Smart Collections

In most practices a small percentage of claims do not get resolved and can be difficult to conclude.

You typically file tracers and make phone calls to the insurance companies but, unfortunately receive marginal response. This small percentage of claims may remain uncollected for months! Since you are not setup as a collection agency to deal with these unpaid accounts, you’re often faced with two difficult choices. Write off the unpaid accounts or refer them to a hard-core collection agency. In which case your practice loses 35 to 50 per cent of the value of the claim. Additionally, your practice will most likely lose the patient as a client. Harsh collection measures usually result in the loss of patient goodwill.

In summary, what we wish to provide you is an ability to close the book on every insurance claim by utilizing this service only on those specific claims requiring this type of additional effort. We will provide this at a fee which would not be possible for your practice or your staff to approach, not even considering the impact and effectiveness of our national collection program.

Valenta's Creative Collection Solution Services

Recover Money Faster

Unlike other collection agencies, past-due accounts are instructed to pay you directly. You collect from both patients and insurance companies.

Save On Internal & Collection Costs

Reduce internal costs by as much as 30% and your collection costs by as much as 50% by using our collection system.

Retain Control, Patient Loyalty & Goodwill

You decide when to start collection activity, when to stop, and how you want each account handled; diplomatically or intensively.

Why Valenta’s Creative Collection Solutions?

Unparalleled Experience

We offer more than 25 years of experience and understand your workflows inside and out.

Security First

We are ISO 27001 certified and supported by cutting-edge technology and infrastructure to maintain patient privacy and confidentiality.

Software Expertize

Our team are highly experienced across all of the major software solutions for medical billing, ensuring we fit within your business, and we can start work immediately.

A Highly Skilled Team

Our team are proficient with ICD-10, CPT and HCPCS codes across different specialties, payer-specific medical coding requirements, as well as government, regulatory and insurance requirements.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Local Managing Partners

We have a team of Local Managing Partners in the US who will provide the support and guidance you need to improve your business efficiencies and drive growth. Having a strong local presence allows us to provide the best business solutions for you as we understand the local business landscape.

Eliminate Hiring & Administration Costs

At Valenta BPO we offer outsourcing solutions that eliminate the need for you to invest in IT, HR, payroll, account management and admin tasks. On average, our Valenta BPO client's who outsource report a cost saving of up to 60%.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time, part time, or on a transactional basis without lock-in contracts.

What do our client's say?

  • We have found Valenta’s service to be very professional, very capable and very timely. As a result, it’s increased our productivity and reduced our bottom line. We’ve had some very good cost savings with our outsourcing arrangement with Valenta. We found their cost is very competitive compared to the market which has benefited our bottom line.

    Tommy Laskaris
    Oracle
  • It’s really helped me gain scale and leverage on my most important business processes. If you find yourself running out of time, and you want to work with the best team you should consider Valenta BPO.

    Timothy J McNeely
    Lifestone Companies
  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher

Valenta’s Creative Collection Solutions

General Practice and Dental

Tiered and fixed pricing based on practice analysis

Enterprise Level including Hospitals

Custom Solutions

Software Expertise

Book Free Creative Collection Consultation

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